Share what you think
We get some amazing feedback from people when we pick them up at the end of their journey, so we wanted to find a way to share their stories with other people who are considering riding the trail some day.
If you have a moment, we’d really appreciate you leaving us a review online and sharing your experience.
Share your trip highlights with the world, by clicking one of the links below
All reviews
Tripadvisor
TrustindexPosted on Google
Michael Dyer2 days agoTrustindex verifies that the original source of the review is Google.
Fantastic service and equipment. Bikes were very easy to master and the service was exceptional. Great experience.Posted on Google
Anil Mohan19 days agoFab bike rentals, very flexible service and Jake helped us get kitted out with great e-bikes. A great day all round! Highly recommend.Posted on Google
Jane Hulme19 days agoAwesome experience highly recommend 😊Posted on Google
Nadia Uink21 days agoGreat service and super helpful! Family of 4 with two young kids, one on a kids ebike and another on the tag along - both had the best time. The service was next level and we'd 100% do this again. Highlight of our trip. Thanks so much !! Cheers+0Posted on Google
Daniel Williams21 days agoMike was wonderful and very helpfulPosted on Google
Olivia Maloney24 days agoAmazing tour! Track was beautiful and bikes were great. Jake was a great host. Definitely recommend.Posted on Google
Jason Sladden24 days agoFantastic service great bikes recomonned 100%Posted on Google
Brad Lillyman29 days agoFantastic experience, great service, great company to deal with and great bikes. Highly recommend!Posted on Google
Julie Verri30 days agoUnreal! Great people running it as well! That’s greatPosted on Google
Amber Ryan55 days agoAmazing experiencePosted on Tripadvisor
Nick C155 days agoVerified
Excellent service We didn't have a booking but Jake quickly sorted us out with e-bikes and provided helmets and a tool/repair kit. We also asked if the bikes could be collected from a winery at Gibbston. Once again Jake said it was no trouble. The bikes were great and the ride route spectacular. Couldn't recommend Queenstown Bike Hire highly enough.Posted on Tripadvisor
Arjun Raj166 days agoLoved it Smooth process. Lovely service.Posted on Tripadvisor
Teresa H169 days agoSuperb friendly service Fantastic company to liaise with, shuttle turned up at our accommodation right on time, ready to go with bikes on the back, Graham who collected us, is a super lovely guy, knowledgeable and friendly. Bikes were well maintained, Graham ensured we were all sorted, and even parked along the trail a bit to check that we and the bikes are going well… Lake Dunstan trail was just superb, highly recommend Queenstown bike hire to allPosted on Tripadvisor
Caroline171 days agoThe Dunstan trail on e-bikes The Dunstan trail on e-bikes was fabulous. Queenstown Bike Hire was slick and professional, very easy to deal with. We were picked up from our accommodation by a great young guy who told us everything we needed to know. The bikes were really good and served us well on the trail. Highly recommend Queenstown Bike Hire, we will definitely use them again!Posted on Tripadvisor
Hans G204 days agoMajestic Queenstown MTB trails On the final day of my trip to Queenstown, I booked an e-MTB ride, and it turned out to be a standout highlight of my trip. After the Queenstown Parkrun (a beautiful course), I walked to the shop, which is about 1.5 km from central Queenstown. The shop itself is a little tricky to find, but once there I was looked after by Jake, who set me up with everything I needed and mapped out a fantastic loop: Arthurs Point > Shotover Gorge > Tucker Beach > Countryside > Wharehuanui > Arthurs Point Trails. The ride started virtually across the road from the shop. The route was easy to follow, the trails were in excellent condition (mostly gravel), and the scenery was absolutely breath taking - photos really do not do it justice. At a relaxed pace, I covered around 46 km in 3.5 hours with minimal effort thanks to the e-MTB. I stopped for lunch at Gantley’s Tavern in Arthurs Point, which had great food and a relaxed beer garden atmosphere, with mountain bikers everywhere, excitedly talking about their morning’s adventures. I finished with plenty of time before my flight, although in hindsight I would have liked to attempt the longer Arrowtown loop. Battery range was the only limiting factor—charging options at lunch stops would make longer rides even more appealing. Overall, a fantastic experience. I will definitely be back for a multi-day ride and would not hesitate to book again with Queenstown Bike Hire.Posted on Tripadvisor
Christy Hunter H211 days agoGreat service for amazing ride Two friends and I rented bikes from Queenstown Bike Hire and paid to be shuttled to the Lake Dunstan Bike Trail. The bikes (Cannondale e-bikes) were in excellent condition and the driver (Rob) went above and beyond to accommodate us. Regarding the trail: We are in our 70s but experienced riders. The first part of the trail (from Smith's Way) was leisurely but it grew progressively windier and hillier with sharp curves and deep drop-offs. E-bikes are a must. The views were amazing and it was an unforgettable adventure but I wouldn't recommend this trip for someone inexperienced or with a fear of heights.Posted on Trustindex
Brinker227 days agoTrustindex verifies that the original source of the review is Trustindex.
Great bikes- Path directly across the street! Our electric bikes were perfect for us. We would recommend this place absolutely! Very nice people. Even though a 15 minute walk from town the beginning of the path to Arrowtown and also to the wineries was just across the street, which made it so easy compared to trying to navigate out of town thru traffic/people etc from other rentals near our hotel. They were so nice to come get us at a winery. The 45 mile ride was GORGEOUS… we stopped more than we thought for pics and beauty thus no energy or desire to go back that far, especially after wine. So, they were very accommodating. We would def recommend and use them if we are ever to return to beautiful NZ.Posted on Tripadvisor
CJKing1238 days agoGreat trip thanks to Around the mountains cycle Co We spent a couple of days riding in the Queenstown area before doing the 4 day around the mountains cycle. The ATM cycle company provided good bikes, transport that was on time and drivers who were friendly, helpful and when one of us experienced a slight issue with our bike there was no hesitation in offering a replacement. All together good service. Be aware that the cycle up Von Hill is relentless and I wished I’d had an e-bike for that day!Posted on Tripadvisor
Wanderer47443144817258 days agoVerified
Queenstown to Arrowtown gravel trails Great place to hire 2 e bikes and cycle the trails from Queenstown to Arrowtown. Nearly all off road and lots of interesting trails by the river and into the hillsPosted on Tripadvisor
Lauren Pardee R273 days agofamily bike trip around the peninsula Great customer service! Thank you!Posted on Tripadvisor
Traveler688456274 days agoGreat Ebike experience with Bike Hire Queenstown We had a great time on our self-guided Ebike tour thanks such much to Bike Hire Queenstown. Jake made everything so easy for us. We were able to just show up, get on our bikes and be in our way. They took care of helmets, painiers, toolkit, maps, etc. The bikes were in great condition and very comfortable. I would highly recommend them for if you’re interested in either guided or self-guided Ebike needs in Queenstown.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
