Share what you think
We get some amazing feedback from people when we pick them up at the end of their journey, so we wanted to find a way to share their stories with other people who are considering riding the trail some day.
If you have a moment, we’d really appreciate you leaving us a review online and sharing your experience.
Share your trip highlights with the world, by clicking one of the links below
All reviews
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Posted on Google
Amber Ryan
14 days ago
Amazing experience
Posted on Google
Felicity Shepherd
24 days ago
Highly recommend they were very helpful in best places to stop as well as offering to pick up from hotel and drop off. Having the option to go at our pace and do want we want on the trail was exactly want we wanted. Been able to enjoy everything and take in all the view and just relax was amazing. Will definitely do this again
Posted on Google
Tracey Heyward
26 days ago
Jake was outstanding. His suggestion of bike ride for us was perfect (Arrowtown Gibbston Valley Trail). Started in Arrowtown and ended at Mt Rosa Vineyard where we had a wonderful wine tasting and cheese platter. Will definately book e-bikes again next time in Queenstown
Posted on Google
Steve Vierling
29 days ago
Graham was a fantastic guide. Gave us good bikes, good instructions, made sure we visited four wineries in our day trip. It was a memorable family experience!
Posted on Google
stephanie knight
31 days ago
Stress free hire, good pricing and perfect location to ride straight onto the trails. Jake was super helpful and awesome to deal with.
Posted on Google
Krit Hariharan
48 days ago
We rode as a family in the peak winter season . We called on the day and the staff was super friendly , accommodating and very helpful for us first time ebikers . We ordered for 2 adult and 2 kids bike , youngest being 8. The bikes were fabulous and could handle muddle, gravel and undulating terrain we loved how it handled it . We booked for the bikes and they dropped and picked the bikes up from our accommodation. While a bit expensive , the experience was totally worth it and we would book again when in Queenstown .
Posted on Google
Emmanuel Bishara
50 days ago
Amazing biking experience. From new to old bikes. Instructions were extremely clear.
Posted on Google
Karin Bell
50 days ago
Rented bike to do the Shot Over gorge trail and looped back through town 30km. Bike was great no issues and if I did they gave you a tool bag. The team were great to deal with very easy and helpful. Would recommend bike hire here.
Posted on Google
Aimee Lawson
51 days ago
We had an amazing adventure biking between Arrowtown and Queenstown, despite it being a very cold and wet day. Great bikes and great service. A very memorable experience. Highly recommend
Posted on Google
mary p
53 days ago
Fantastic service. Must do if you’re visiting Queenstown.
Posted on Tripadvisor
Nick C
114 days ago
Excellent service We didn't have a booking but Jake quickly sorted us out with e-bikes and provided helmets and a tool/repair kit. We also asked if the bikes could be collected from a winery at Gibbston. Once again Jake said it was no trouble. The bikes were great and the ride route spectacular. Couldn't recommend Queenstown Bike Hire highly enough.
Posted on Tripadvisor
Arjun Raj
125 days ago
Loved it Smooth process. Lovely service.
Posted on Tripadvisor
Teresa H
128 days ago
Superb friendly service Fantastic company to liaise with, shuttle turned up at our accommodation right on time, ready to go with bikes on the back, Graham who collected us, is a super lovely guy, knowledgeable and friendly. Bikes were well maintained, Graham ensured we were all sorted, and even parked along the trail a bit to check that we and the bikes are going well… Lake Dunstan trail was just superb, highly recommend Queenstown bike hire to all
Posted on Tripadvisor
Caroline
130 days ago
The Dunstan trail on e-bikes The Dunstan trail on e-bikes was fabulous. Queenstown Bike Hire was slick and professional, very easy to deal with. We were picked up from our accommodation by a great young guy who told us everything we needed to know. The bikes were really good and served us well on the trail. Highly recommend Queenstown Bike Hire, we will definitely use them again!
Posted on Tripadvisor
Hans G
163 days ago
Majestic Queenstown MTB trails On the final day of my trip to Queenstown, I booked an e-MTB ride, and it turned out to be a standout highlight of my trip. After the Queenstown Parkrun (a beautiful course), I walked to the shop, which is about 1.5 km from central Queenstown. The shop itself is a little tricky to find, but once there I was looked after by Jake, who set me up with everything I needed and mapped out a fantastic loop: Arthurs Point > Shotover Gorge > Tucker Beach > Countryside > Wharehuanui > Arthurs Point Trails. The ride started virtually across the road from the shop. The route was easy to follow, the trails were in excellent condition (mostly gravel), and the scenery was absolutely breath taking - photos really do not do it justice. At a relaxed pace, I covered around 46 km in 3.5 hours with minimal effort thanks to the e-MTB. I stopped for lunch at Gantley’s Tavern in Arthurs Point, which had great food and a relaxed beer garden atmosphere, with mountain bikers everywhere, excitedly talking about their morning’s adventures. I finished with plenty of time before my flight, although in hindsight I would have liked to attempt the longer Arrowtown loop. Battery range was the only limiting factor—charging options at lunch stops would make longer rides even more appealing. Overall, a fantastic experience. I will definitely be back for a multi-day ride and would not hesitate to book again with Queenstown Bike Hire.
Posted on Tripadvisor
Christy Hunter H
170 days ago
Great service for amazing ride Two friends and I rented bikes from Queenstown Bike Hire and paid to be shuttled to the Lake Dunstan Bike Trail. The bikes (Cannondale e-bikes) were in excellent condition and the driver (Rob) went above and beyond to accommodate us. Regarding the trail: We are in our 70s but experienced riders. The first part of the trail (from Smith's Way) was leisurely but it grew progressively windier and hillier with sharp curves and deep drop-offs. E-bikes are a must. The views were amazing and it was an unforgettable adventure but I wouldn't recommend this trip for someone inexperienced or with a fear of heights.
Posted on Trustindex
Brinker
186 days ago
Great bikes- Path directly across the street! Our electric bikes were perfect for us. We would recommend this place absolutely! Very nice people. Even though a 15 minute walk from town the beginning of the path to Arrowtown and also to the wineries was just across the street, which made it so easy compared to trying to navigate out of town thru traffic/people etc from other rentals near our hotel. They were so nice to come get us at a winery. The 45 mile ride was GORGEOUS… we stopped more than we thought for pics and beauty thus no energy or desire to go back that far, especially after wine. So, they were very accommodating. We would def recommend and use them if we are ever to return to beautiful NZ.
Posted on Tripadvisor
CJKing1
197 days ago
Great trip thanks to Around the mountains cycle Co We spent a couple of days riding in the Queenstown area before doing the 4 day around the mountains cycle. The ATM cycle company provided good bikes, transport that was on time and drivers who were friendly, helpful and when one of us experienced a slight issue with our bike there was no hesitation in offering a replacement. All together good service. Be aware that the cycle up Von Hill is relentless and I wished I’d had an e-bike for that day!
Posted on Tripadvisor
Wanderer47443144817
217 days ago
Queenstown to Arrowtown gravel trails Great place to hire 2 e bikes and cycle the trails from Queenstown to Arrowtown. Nearly all off road and lots of interesting trails by the river and into the hills
Posted on Tripadvisor
Lauren Pardee R
232 days ago
family bike trip around the peninsula Great customer service! Thank you!
Posted on Tripadvisor
Traveler688456
233 days ago
Great Ebike experience with Bike Hire Queenstown We had a great time on our self-guided Ebike tour thanks such much to Bike Hire Queenstown. Jake made everything so easy for us. We were able to just show up, get on our bikes and be in our way. They took care of helmets, painiers, toolkit, maps, etc. The bikes were in great condition and very comfortable. I would highly recommend them for if you’re interested in either guided or self-guided Ebike needs in Queenstown.
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